Synergy Global Solutions delivers enterprise-class customer driven solutions while maintaining a best practice, industry standards based approach to each customer engagement. Synergy’s highly skilled and experienced Professional Services team works with our clients to ensure that their information management objectives are clearly understood, properly defined and efficiently implemented with a high degree of quality in our delivery. Synergy will work with you to assess your current infrastructure against your business goals and provide professional guidance through strategy planning and design sessions.
Our Professional Services team specializes in:
- System Assessment, Planning & Design
- Project Proposals & Estimates
- Technology Specifications & Recommendations
- Proof-of-Concept Testing
- Installation, Integration & Deployment
- Training
- Project Lifecycle Management
- Physical migration of IT systems
Our specialists have established Tier One relationships with:
- Cisco Network, Security, Wireless & Unified Communications Solutions
- Hewlett Packard Solutions including Networking, Server, Blade Systems, Enterprise Storage
- VMware Server & Desktop Virtualization Solutions
- Microsoft Server, Virtualization, Messaging and Desktop Productivity Solutions
- Citrix Presentation and Application Server Solutions
- OpenText (formerly Hummingbird) Document & Records Management Solutions
- SonicWall Managed Security Services
Synergy offers an end-to-end solution for your deployment needs, providing you with improved resource utilization and exceptional execution. The method we follow includes the building of specific, dedicated deployment teams for onsite installation, next day support and project management. This process streamlines equipment inventory, asset tracking, imaging and shipping functions with maintenance into a single function. We provide back office deployment of servers, workstations and printers. In addition to hardware and software deployment, we have an automated service system for application deployment and management.
At the onset of every project we assign a dedicated resource to manage the engagement. This method gives us a real time view of our service quality and provides our customer with committed end-to-end support. The comprehensive approach Synergy follows when planning, designing, implementing and managing IT solutions provide reliable performance and first-rate results.
PDIM Process Overview
PDIM Phases
The PDIM process consists of four sequential phases called Plan, Design, Implement, and Manage. The primary objectives of each phase are:
Plan – Project goals and scope are established, project funding is obtained and the project team is formed.
Design – Technical architectures are created, a strategy for implementation is formed and a plan is built to ensure results conform to goals.
Implement – System components are obtained, configured, installed and tested to ensure proper operation. Training is provided.
Manage – Guestroom infrastructure is in full operation and support programs are in place. System growth planning and continuous improvement tasks are ongoing.
DELIVERY CAPABILITIES
One of Synergy’s strengths is our ability to deploy quickly and efficiently to various locations. These nationwide delivery capabilities support both small and large scale deployments. During emergency roll outs we can fully procure, provision, install and deploy back office and/or branch critical systems within 24-hours.
HARDWARE AND SOFTWARE DEPLOYMENT
Synergy’s Deployment Service helps you address the challenges faced when upgrading or scaling hardware and software. We have extensive experience in project deployment and migration on a range of platforms, and we are fully certified to support any engagement. Our comprehensive deployment suite allows you to receive only the service you need based on your specific requirements. Services range from hardware procurement and PC refresh to System Packaging (bundled applications) and equipment disposal.
SYNERGY’S DEPLOYMENT SERVICE
The components of Synergy’s Service includes:
- Staging/Hardware Preparation
- Infrastructure Installation
- Configuration/Image Development/Validation
- Onsite Delivery
- Data Transfer (Replication) and Onsite Testing Deinstallation/Installation/Upgrades
- Asset Management and Retirement
- System Instruction (User)
Leveraging our nationwide capability we can deliver deployments anywhere to either a Synergy location or client site. Our hardware preparation component includes services for the Firewall, Switch/Router, Server Build, Hardware Prep, Workstation Setup, and Networking.
SYNERGY SUPPORT
As a nationwide Service Provider, Synergy is available 24x7x365 and maintains a single point of accountability through our centralized Solution Center. We adhere to strict performance standards to meet your expectations and complete satisfaction.
Contact Us
To learn more about how Synergy can assess your infrastructure, recommend optimizations and deploy solutions contact us by email or call us at 1-800-596-5676 begin_of_the_skype_highlighting 1-800-596-5676 end_of_the_skype_highlighting.
Large enough to deliver... Small enough to care.