Synergy Global Solutions is a managed service provider and diversified computer systems and consulting firm operating out of corporate headquarters in Rochester, New York.  Branches fully staffed with sales, service, and technical support personnel are located in Rochester, Buffalo, Syracuse, Jamestown, Baltimore, MD and a fully staffed Operations Center in Buffalo, New York. 

Our company offers computer-related professional consulting and cloud services which include virtualization, storage, security, network infrastructure and server technologies and the direct sales and maintenance of a broad range of computer products and value added services such as local area and wide area networking management.

Key facts about Synergy included the following:

• Largest technology solutions provider in Western and Central NY.
• Employs more than 85 engineers.
• Over $65 Million annual revenue in New York alone (FY 2010).
• Employee owned company (ESOP) and profitable each year since inception.
• Offices in New York (Rochester, Buffalo and Syracuse). 
• Synergy Global Solutions provides a wide array of technical support services directly to clients and through other managed service provider resellers.  Our service offerings include Help Desk, Remote Monitoring, Hardware maintenance and Hosted environment.  The Help desk is staffed 24x7x365 and delivers client service to inbound callers, e-mail inquiries, and by responding to automated alerts.
• There are approximately 65 analysts working in the Solution Center.
• Synergy provides Level I and II monitoring and incident management of critical infrastructure networks and devices.
• There are 22 NOC Analysts who provide 24x7x365 coverage.
• Synergy provides services to institutional, financial, public sector and corporate and clients.